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  • You are so easy to listen to, Jodie, and you make presenting look so natural.
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    Cariad Marketing
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    Cariad Marketing

Knock their Socks off Customer Service

Creating a great customer service approach is critical for business growth

Every business will tell you that it delivers great customer service. but we all know from painful experience how far from the truth that can be. To deliver truly great customer service takes time, focus and an ongoing commitment to improvement. But it is not rocket science. There are some very easy, cost-effective and innovative ways to make great customer service a corner-stone of your business, wowing customers and winning business along the way.

In this Knock their Socks off Customer Service module, you will focus on what great customer service should mean to your brand and business, creating a customer service approach that reinforces what you do and how you do it, as well as reflecting what your brand stands for.

The customer service training module is packed full of great customer service insights and tips that you can use straight back into your business, so that you really can say you deliver knock their socks off customer service.

Who's it for?

  • Businesses that currently have no customer service programme or strategy
  • Businesses that want to create better customer loyalty
  • Businesses that want to deliver consistently amazing service to all customers
  • Businesses that want to wow their customers and get great testimonials
  • Businesses that want to be talked about because of their great customer service

What you get?

  • A fast-paced, highly practical two hour session focused on creating a customer service approach that is brand- and business-specific
  • An understanding of how to measure customer service in the business
  • Ways to make great customer service part of your business's life blood

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Then download our FREE Seedling Sheet packed full of insights and tips about customer service.