Keeping Customers in Love with You
This customer retention module will help businesses grow through customer loyalty.
Customer retention is all about keeping your customers in love with you. Customers who love you, what you do and how you do it are by far your strongest advocates and worth their weight in testimonials, word of mouth referrals and social media activity.
Do you have a robust, creative customer retention approach? Do your customers love you and rave about you? In this training module, you will have the opportunity to assess your current customer retention success and use one of our unique training tools, the Retention Ladder, to plot your customer retention strategy in a cost effective, impactful way.