• Very insightful and interesting training. Thank you!
    Nirvana cph
  • I've had fantastic feedback from staff after the creative thinking training... everyone left feeling very energised and inspired.
  • I really rate your workshops very highly.
    Cariad Marketing
  • Clear, concise and relaxed training.
    Nirvana cph
  • I really enjoyed it and I am looking forward to our next training session with you. Thanks!
    Cariad Marketing

Keeping Customers in Love with You

This customer retention module will help businesses grow through customer loyalty.

Customer retention is all about keeping your customers in love with you. Customers who love you, what you do and how you do it are by far your strongest advocates and worth their weight in testimonials, word of mouth referrals and social media activity.

Do you have a robust, creative customer retention approach? Do your customers love you and rave about you? In this training module, you will have the opportunity to assess your current customer retention success and use one of our unique training tools, the Retention Ladder, to plot your customer retention strategy in a cost effective, impactful way.

 

Who's it for?

  • For any business that does not have a robust customer retention strategy
  • For businesses that have a high churn of customers with low repeat business
  • For businesses that wish to grow their business in one of the most cost effective ways
  • For businesses who want their customers to love them and to rave about them

What you get?

  • A highly practical, creative two hour session focussed on creating a customer retention strategy that is unique and relevant to your business and brand
  • A host of tips and tools to help you understand how to keep customers in love with you
  • An opportunity to understand your customer base in greater depth and plan strategies to increase their loyalty

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Get under the skin of how you really communicate with this high-impact module full of tools and insights into how you can deliver brilliant, effective communication

Creative Thinking Tools for Business

With this highly practical module, creative thinking is demystified, so that you and your team can have a tool kit of simple, effective creative thinking skills at your fingertips

Be a Great Networker

Is networking one of your key new business pipelines? It certainly could be, and this module explores how to create a brilliant networking strategy, and gives you the networking skills so you can network with confidence.

Then download the Seedling Sheet Keeping your Customers in Love with You and receive this original customer retention tool for FREE.

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