Yearly Archives: 2014

5 Ways to be a Black Belt in Business Planning

1. Don’t look down through your planning microscope. First, look up through your vision binoculars. Create a bold, daring vision for your business for five years time that encapsulates your...Read more >>

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5 Ways to be a Black Belt in… Productivity

1. Do today’s To Do list yesterday. No, I am not advocating time travel. I have neither a Tardis nor a DeLorean. What I am advocating, however, is to end...Read more >>

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What gesture are you really making to your customers?

I help businesses define what ‘great customer service’ really looks like. Because let’s face it, if asked, most businesses would say they give great customer service – but then ask...Read more >>

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All together now… one, two, three and… breathe…

So here I am, writing the first Propagator, my shiny new blog to accompany my new, shiny, relaunched website. I hope you have some time later to take a look around,...Read more >>

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